Order Cancellation Policy

Who This Policy Applies To

This Order Cancellation Policy applies to orders placed through the official Savariya Seth online store.

Savariya Seth is operated by BIGNAAM ENTERPRISES.

When Can I Cancel My Order?

You may request cancellation as soon as possible after placing your order.

Cancellation requests are easiest to process when the order has not yet been packed, dispatched or handed over to the delivery partner.

How to Request Cancellation

To request cancellation, contact our customer support team as soon as possible.

Please include the following information:

• Order number
• Name used for the order
• Registered mobile number or email address
• Reason for cancellation, if applicable

Cancellation Confirmation

A cancellation request is not considered completed until it has been reviewed and confirmed by our team.

If your order is eligible for cancellation, we will communicate the cancellation status through the contact details associated with your order.

Refund for a Cancelled Prepaid Order

If an eligible prepaid order is cancelled before dispatch, the applicable refund may be initiated to the original payment method, subject to the payment provider's processing procedures.

The time taken for the amount to appear in your account may depend on the payment gateway, bank or financial institution.

Orders Already Dispatched

Once an order has been dispatched, cancellation may no longer be available because the shipment may already be with the delivery partner.

In such cases, customers should refer to the applicable Return & Refund Policy for available options.

Cash on Delivery Orders

Customers who select Cash on Delivery should request cancellation as early as possible before the order is processed or dispatched.

Repeated cancellations or refusal of orders without reasonable cause may affect our ability to accept future Cash on Delivery orders.

Cancellation by Savariya Seth

In certain circumstances, we may need to cancel an order ourselves.

Possible reasons may include:

• Product becoming unavailable
• Incorrect product or pricing information
• Technical or system errors
• Delivery restrictions
• Suspicious or potentially fraudulent transactions
• Incomplete or incorrect order information
• Other circumstances affecting fulfilment

Where applicable, we will communicate the cancellation and arrange any eligible refund according to the circumstances of the order.

Incorrect Address or Customer Information

Customers are responsible for providing accurate delivery and contact information.

If you notice an incorrect address or contact detail immediately after placing an order, contact us as soon as possible.

We cannot guarantee that changes can be made after an order has entered processing or dispatch.

Repeated or Abusive Cancellation Requests

We reserve the right to review accounts or orders involving unusual patterns of cancellations, repeated order refusals, fraudulent activity or misuse of cancellation procedures.

Any action taken will be subject to applicable law and the circumstances of the particular case.

Cancellation & Return Are Different

Cancellation generally refers to stopping an order before fulfilment or dispatch.

If the product has already been dispatched or delivered, the applicable Return, Refund or Replacement Policy may apply instead.

Changes to This Policy

We may update this Order Cancellation Policy from time to time to reflect changes in our business operations, services or applicable requirements.

The updated version will be published on this page with the revised "Last Updated" date.

Contact Us

If you have questions about cancelling an order or need help with an order cancellation request, please contact our customer support team.