Warranty Policy

Product Warranty & Support Information
A Brand Operated by BIGNAAM ENTERPRISES

This Warranty Policy explains how warranty coverage may apply to eligible products purchased through the Savariya Seth website.

Last Updated: August 2026
Important Warranty Information

Warranty coverage depends on the individual product, manufacturer and applicable product terms. Not every product sold through Savariya Seth necessarily carries a manufacturer's warranty.

01

Warranty Availability

Warranty coverage is available only for products that are specifically identified as having warranty coverage.

Where applicable, the warranty period and applicable terms may be communicated on the product page, product packaging, invoice, warranty card or other accompanying documentation.

Please Check Before Claiming

Customers should review the product information and accompanying warranty documentation to determine whether a particular product is covered.

02

Warranty Period

Where a warranty is offered, the applicable warranty period will normally begin from the date of purchase or invoice, unless the relevant manufacturer or product terms specify otherwise.

Customers should retain their invoice or order information as proof of purchase.

03

What May Be Covered

Subject to the applicable product or manufacturer warranty, coverage may include manufacturing defects or other defects specifically covered by the warranty terms.

The exact scope of coverage depends on the individual product and its applicable warranty conditions.

04

What May Not Be Covered

Unless specifically covered by the applicable warranty, warranty protection generally does not extend to issues resulting from:

  • Normal wear and tear.
  • Accidental damage.
  • Improper use or misuse.
  • Negligence or improper handling.
  • Unauthorized modification or repair.
  • Damage caused by unsuitable storage or environmental conditions.
  • Damage caused by failure to follow product instructions.
05

Manufacturer Warranty

Where a product is covered by a manufacturer's warranty, the manufacturer may determine the warranty process, eligibility, repair method, replacement procedure or other applicable conditions.

Customers may be required to provide proof of purchase, product details, photographs, videos or other information reasonably required to evaluate a warranty request.

06

How to Raise a Warranty Request

If you believe that an eligible product has developed a covered defect during the applicable warranty period, please contact our customer support team.

Please provide your order number, product name and a clear description of the issue.

Helpful Information

Photographs or videos showing the issue may help us understand and process the request more efficiently.

07

Warranty Verification

Warranty requests may be reviewed to determine whether the reported issue falls within the applicable warranty terms.

Additional information, photographs, videos, product inspection or other reasonable verification may be required.

08

Repair or Replacement

Where a warranty claim is approved, the applicable remedy may depend on the product warranty and availability.

Depending on the circumstances, the remedy may include repair, replacement or another resolution permitted under the applicable warranty terms.

A particular remedy is not guaranteed unless expressly provided under the applicable product warranty.

09

Products Without Warranty

Some products may be sold without a manufacturer's warranty.

Where no warranty is stated or provided for a product, customers should not assume that the product carries warranty coverage.

10

Warranty and Return Policy

Warranty claims and product returns are separate matters and may be governed by different conditions.

Customers should also review our applicable Refund Policy and Order Cancellation Policy for information relating to cancellations, returns and refunds.

11

Customer Responsibilities

Customers are responsible for:

  • Using the product in accordance with applicable instructions.
  • Taking reasonable care of the product.
  • Keeping proof of purchase where required.
  • Contacting support within the applicable warranty period.
  • Providing accurate information when submitting a warranty request.
12

Warranty Limitations

Warranty coverage is subject to the specific terms applicable to the product.

Savariya Seth does not provide a warranty beyond the coverage expressly applicable to the particular product.

Important

Warranty terms may differ between products, manufacturers and categories. Always refer to the applicable product documentation.

13

Changes to This Warranty Policy

We may update this Warranty Policy from time to time to reflect changes in our products, suppliers, services or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

14

Contact Us for Warranty Support

For questions about an eligible warranty claim, please contact our customer support team with your order details and information about the product issue.

Customer Support

Email: support@bignaam.com

Get in Touch

Have a question or need assistance with a product?

Customer Support: support@bignaam.com

Business Enquiries: business@bignaam.com

Support Hours: Monday – Saturday
10:00 AM – 7:00 PM IST

We’re Here to Help ❤️

If you experience an issue with an eligible product, contact Savariya Seth support and our team will guide you through the applicable warranty process.

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