Warranty Policy
This Warranty Policy explains how warranty coverage may apply to eligible products purchased through the Savariya Seth website.
Warranty coverage depends on the individual product, manufacturer and applicable product terms. Not every product sold through Savariya Seth necessarily carries a manufacturer's warranty.
Warranty Availability
Warranty coverage is available only for products that are specifically identified as having warranty coverage.
Where applicable, the warranty period and applicable terms may be communicated on the product page, product packaging, invoice, warranty card or other accompanying documentation.
Customers should review the product information and accompanying warranty documentation to determine whether a particular product is covered.
Warranty Period
Where a warranty is offered, the applicable warranty period will normally begin from the date of purchase or invoice, unless the relevant manufacturer or product terms specify otherwise.
Customers should retain their invoice or order information as proof of purchase.
What May Be Covered
Subject to the applicable product or manufacturer warranty, coverage may include manufacturing defects or other defects specifically covered by the warranty terms.
The exact scope of coverage depends on the individual product and its applicable warranty conditions.
What May Not Be Covered
Unless specifically covered by the applicable warranty, warranty protection generally does not extend to issues resulting from:
- Normal wear and tear.
- Accidental damage.
- Improper use or misuse.
- Negligence or improper handling.
- Unauthorized modification or repair.
- Damage caused by unsuitable storage or environmental conditions.
- Damage caused by failure to follow product instructions.
Manufacturer Warranty
Where a product is covered by a manufacturer's warranty, the manufacturer may determine the warranty process, eligibility, repair method, replacement procedure or other applicable conditions.
Customers may be required to provide proof of purchase, product details, photographs, videos or other information reasonably required to evaluate a warranty request.
How to Raise a Warranty Request
If you believe that an eligible product has developed a covered defect during the applicable warranty period, please contact our customer support team.
Please provide your order number, product name and a clear description of the issue.
Photographs or videos showing the issue may help us understand and process the request more efficiently.
Warranty Verification
Warranty requests may be reviewed to determine whether the reported issue falls within the applicable warranty terms.
Additional information, photographs, videos, product inspection or other reasonable verification may be required.
Repair or Replacement
Where a warranty claim is approved, the applicable remedy may depend on the product warranty and availability.
Depending on the circumstances, the remedy may include repair, replacement or another resolution permitted under the applicable warranty terms.
A particular remedy is not guaranteed unless expressly provided under the applicable product warranty.
Products Without Warranty
Some products may be sold without a manufacturer's warranty.
Where no warranty is stated or provided for a product, customers should not assume that the product carries warranty coverage.
Warranty and Return Policy
Warranty claims and product returns are separate matters and may be governed by different conditions.
Customers should also review our applicable Refund Policy and Order Cancellation Policy for information relating to cancellations, returns and refunds.
Customer Responsibilities
Customers are responsible for:
- Using the product in accordance with applicable instructions.
- Taking reasonable care of the product.
- Keeping proof of purchase where required.
- Contacting support within the applicable warranty period.
- Providing accurate information when submitting a warranty request.
Warranty Limitations
Warranty coverage is subject to the specific terms applicable to the product.
Savariya Seth does not provide a warranty beyond the coverage expressly applicable to the particular product.
Warranty terms may differ between products, manufacturers and categories. Always refer to the applicable product documentation.
Changes to This Warranty Policy
We may update this Warranty Policy from time to time to reflect changes in our products, suppliers, services or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Contact Us for Warranty Support
For questions about an eligible warranty claim, please contact our customer support team with your order details and information about the product issue.
Email: support@bignaam.com
Legal Information
Savariya Seth is a brand operated by BIGNAAM ENTERPRISES.
Get in Touch
Have a question or need assistance with a product?
Customer Support: support@bignaam.com
Business Enquiries: business@bignaam.com
Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST
We’re Here to Help ❤️
If you experience an issue with an eligible product, contact Savariya Seth support and our team will guide you through the applicable warranty process.
